Refund Policy

We want every Saint Ballons piece to arrive as beautiful as it left the studio.

• If anything pops or arrives damaged in transit, we replace it free — message us with a photo within 48 hours of delivery.
• Because each balloon is made to order, we cannot accept returns on personalized products once production has started.
• Rental items must be returned in good condition on the agreed pickup date.
• If we cancel an order, you receive a full refund.

Questions? Use our Contact page.